Frequently Asked Questions
|What is Art prints?|
This is an upgrade from the standard giclée print, is produced on thick (320 gsm), textured watercolor canvas made from alpha cellulous wood pulp that is acid free. It shares the same vivid colors, accuracy, and exceptional resolution that make giclée prints the standard for museums and galleries around the world. Giclée (French for “to spray”) is a printing process where millions of ink droplets are sprayed onto a high-quality canvas. The smooth transitions of color gradients make giclée prints appear much more realistic than other prints.
|What is Art painted?|
Art painted is oil painting reproductions on cotton canvas(thick is 320 gsm), waterproof,All art painted is 100% hand painted by our experienced artists. You can Click here to tour our studio.
|Do you ship worldwide? What is the cost?|
Yes. We ship all over the world. The shipping fee is based at the country it will arrive. add it to shopping cart to see.
|Is it on canvas or paper?|
On canvas! All artworks are on cotton canvas, waterproof, fine 3-D result.
|Can you paint other not listed here?|
Yes. That's a frequent request from our customers. You need to e-mail us the images or click here.
|When will my order ship?|
Prints by machine usually ships in 1-3 days.
|How do I place an order?|
It's easy and secure! Just add the item you prefer in the shopping cart by clicking on the "add to cart" button located beneath the product image. To add more items to your cart, select "Continue Shopping". When you're ready to complete your order, click " Checkout," follow the easy step on completing your order, and select your payment option. We will prepare your order ASAP after your payment confirmation.
|How can I pay for my order?|
We accept payment via PayPal, MoneyGram and WesternUnion.
|Where is my order?|
As soon as your order ships, we'll send you an e-mail confirmation with a tracking number included in the e-mail. We send the e-mail to the e-mail address that you provided when you placed your order.
If you want to check on the status of your order at any time, just login to your account here and then click on your "order history" page.
You can login by going here:My Account
|What is your return policy?|
In the process of production of your order can not cancel.
|Should an oil painting be framed under glass, or not?|
No, there's no need to frame an oil painting under glass if it is on canvas. The exception is if the painting is done on paper or thin card, which should be framed under glass to protect the support from environmental damage more than the oil paint.
If you're wondering why you see art paintings under glass in a museum or gallery, this is as extra protection against vandalism and, if special glass is used, from damage through exposure to light.
|How do I return my purchase / order?|
It is compulsory to contact us before returning a painting.